© 2019 by McGuff's Designs. 

Contact Us!

843-694-4431

Monday - Friday

8AM - 5PM

 

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CONTACT US

Contact us for custom orders, website issues or questions about an item or order.

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

843-694-4431

or send us an email to:

mcguffsdesigns@gmail.com

RETURNS& Order Cancellation

Orders may be cancelled within 24 hours of submitting.

Certain items can not be returned due to the nature of those items.:

  • Items must be returned within 14 days. Refund will be sent once item is received.

  • Personalized items can not be return. All personalized items will be confirmed via email before production begins. Once design is confirmed the order may not be cancelled.

  • Hats can not be returned for sanitary reasons.

  • Any item returned without a reason of defect will be subject to a 10% restocking fee.

FAQ

Do you provide International delivery?

 

At this time we ship CONUS only.

 

How do I return an item?

 

Contact us via email or phone to receive cancellation or return confirmation.

 

What is your returns policy?

Certain items can not be returned due to the nature of those items.:

  • Items must be returned within 14 days. Refund will be sent once item is received.

  • Personalized items can not be return. All personalized items will be confirmed via email before production begins. Once design is confirmed the order may not be cancelled.

  • Hats can not be returned for sanitary reasons.

  • Any item returned without a reason of defect will be subject to a 10% restocking fee.

How do I track my order?

 

All orders will be provided tracking information once item is shipped. 

 

How can I contact your couriers?

Most items are shipped via USPS. You can track your items at the USPS website. www.USPS.com

If an item is sent via UPS or fedEX you will be notified of this tracking and you can track the shipment via the respected websites and tracking policies.

What are your delivery options?

 

In order to keep prices down the shipping fee is included in the price. Items are shipped via USPS priority mail that usually takes 3-5 days. If you would like faster shipping, that option is available for an additional fee. You will need to contact us via phone or email to request 2 day or overnight shipping.